Storagely FAQ:
Planning to launch a new website?
We get it. It’s a big decision to invest in upgrading your online presence!
Storagely tries to address any question you may have up front. If you have a question not answered in the FAQ below, or, if you’d simply prefer to talk to a person, start a quick chat!
FAQ: Questions to Ask Your Self Storage Website Vendor
Before you begin the process of launching your self storage website, be sure to know the answers to each of the following questions.
How often do you release new storage website features?
With our innovative, customer-driven approach, we are constantly measuring data and rolling out new features to improve the experience for our customers and your tenants alike.
Who pays for new features or updates?
When it’s time for an upgrade or platform-wide feature release, we update your storage unit website at no additional cost!
How long does it take to complete a rental online?
Potential tenants can rent a unit from a Storagely website in around 30 seconds, as compared to 3-5 minutes on some competitor sites.
Are you forced to leave the website to complete the rental?
No! Our website rental system allows renters to stay on your storage website, instead of being redirected and potentially abandoning their rental.
Do you know which marketing sources are generating rentals?
With Storagely’s intuitive reporting, you can always see exactly which marketing source is generating your self storage rentals.
Do you offer Abandoned Rental Recovery?
Storagely has helped our customers recover a lifetime value of $6,516,000.00 from abandoned rentals.
How much can I customize the design of my self storage website?
Storagely offers everything from easy-to-use templates to fully custom-designed websites, depending on your operational needs.
If I need to make changes to my website, who does that?
We offer easy, do-it-yourself editing options for in-house teams, but also have a team of trained support staff ready to help at any moment.
Are your storage unit websites mobile responsive?
Yes! Mobile responsiveness is one of the most important features of a modern website. 63% of consumers find brands and products on mobile devices, according to the HubSpot State of Consumer Trends, 2024.
Does your website include any bundled services?
Yes! Each Storagely website has features from partnered vendors such as swivl, Tenant Connect, Calculate, and has the ability to upsell smart unit upgrades from Storage Defender.
Does your website include any features such as Live Chat, Google Review Solicitation, Local Listing Management, or Phone Call Tracking?
Storagely websites include solutions for all these needs, baked right into our platform.
What valuable metrics are included in your reporting?
We know data matters, and for that reason we have a robust reporting engine that merges data from your FMS, website, and marketing tools all in one convenient place.
Does your website integrate with any facility management software? If so, which ones?
Currently, Storagely integrates with Sitelink, Storable Edge (storEdge), and Self Storage Manager. As we bring on new clients, we are always considering more FMS providers for integration. If your FMS is not on this list but you’d like to become a Storagely customer, please reach out to our team to see if a coming integration might be in the works.
When is the best time to make the switch to Storagely?
Questions to Ask Yourself
Before you begin the process of launching your self storage website, be sure to know the answers to each of these FAQs: